Making healthcare something patients can actually understand.
Emergency physician at Brigham and Women's Hospital, Instructor at Harvard Medical School, and founder of Nadv.Rx, where discharge instructions become clear, multilingual audio.
Onyeka Otugo is an emergency physician at Brigham and Women's Hospital and an Instructor at Harvard Medical School. She earned her MD and MPH at Northwestern's Feinberg School of Medicine, trained in emergency medicine at Cleveland Clinic Akron General, and completed a health policy research fellowship at Brigham and Women's alongside a Master in Public Administration at the Harvard Kennedy School.
Before medicine, she studied studio art and biology at the University of Maryland, a pairing that never left her, and held a research fellowship at the U.S. Food and Drug Administration's Office of Women's Health. Her career has lived where communication meets care: as the former Director of Research for BWH's Office of Inclusion, Diversity, Equity and Social Justice, as an advisor to health quality and specialty board organizations, and now as a founder.
Too often in the ER, I see patients end up back in a hospital bed because their discharge instructions failed them. That's a design problem, and design problems can be fixed.
Most discharge instructions are written above a sixth-grade reading level, in a language many patients don't read comfortably, handed over at the most stressful moment of their visit.
Nadv.Rx turns hospital discharge instructions into clear, multilingual audio that allows patients to take ownership of their care while preventing costly return visits and improving quality scores.
For hospitals and health systems, that means fewer avoidable readmissions, stronger HCAHPS performance, and discharge communication that finally works as hard as the care that came before it.
Visit nadvrx.comClarity is care.
The thesis behind everything on this pageOnyeka's work doesn't stop at the U.S. border. She serves as a subject matter expert on emergency care delivery in Saudi Arabia and is building partnerships across the Caribbean and China to bring clearer patient communication to health systems abroad.
Equity runs through everything Onyeka does, from the bedside to research and policy.
She has led inclusion, diversity, and research work inside one of the country's top hospital systems, and advised national efforts on equitable care, spanning sickle cell pain-management research and specialty board certification.
Onyeka speaks to health systems, universities, and conferences about health literacy, negotiation, advocacy, health equity, and physician entrepreneurship.
Selected talks